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FAQs

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When will my order ship?

If in stock, please allow 1-2 business days for your order to be processed and fulfilled. Our delivery times are currently between 5-10 business days, but we are experiencing some minor delays due to severe weather in certain parts of the US.

If we are out of stock, the estimated delivery date will be displayed on our product page, as well as out checkout page. We will update everyone by email with further news regarding the restock the closer it gets.

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What is your return policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need proof of purchase. To start a return, you can contact us at info@paramedicflash.com before sending anything back. Items sent back to us without first requesting a return will not be accepted.